Privacy Policy

Privacy Policy

Introduction

At https://residential-decking.alertblitz.com (hereafter referred to as “Residential Decking,” “we,” or “the Company”), we are committed to maintaining the privacy and security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://residential-decking.alertblitz.com.
  2. Mobile applications developed by Residential Decking.
  3. Online services offered through our platform.
  4. Products purchased or accessed through our online store and related services.

Please note that this policy does not extend to third-party platforms, apps, products, or services linked from our website. These entities have their own privacy policies governing data collection, usage, and disclosure, which we encourage you to review.

Processing Activities

This policy describes the actions we take when:

  1. Users engage with our applications and services as authorized users.
  2. Visitors access and interact with our websites linked to this Privacy Policy.
  3. We communicate with users via email, calls, texts (SMS), or other channels, including newsletters and promotional materials.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to user accounts, such as usernames, passwords, account settings, and profile preferences.
  2. Payment Information: Credit card details, billing addresses, and transaction records required for processing purchases or subscriptions.
  3. Financial Information: Bank account information, tax identification numbers, and financial records related to transactions.
  4. Purchase Information: Order history, product preferences, and shopping behavior data.
  5. Mobile Device Identifiers: Unique identifiers from mobile devices used to access our services, including IP addresses, device IDs, and location data.
  6. Location Data: Geographic coordinates and other location-based information provided by users or collected through automated technologies.
  7. Feedback and Reviews: User-generated content, comments, ratings, and reviews submitted on our platform.
  8. Social Media Information: Data from social media platforms when users interact with our content or share it, including profile pictures, posts, and follow/friend lists.
  9. Product Information: Details about products viewed, added to carts, or purchased, such as product names, descriptions, and quantities.

We collect this data through multiple channels: user input forms, account settings, browsing interactions, automated tracking technologies (cookies, device identifiers), third-party integrations, and direct communications from users. Additionally, we may receive personal data from trusted third parties who assist us in providing services, subject to their respective privacy policies.

Cookies

We employ cookies and similar technologies to enhance user experiences and gather analytics on our website:

  1. Strictly Necessary Cookies: These are essential for navigating the website, performing transactions, and ensuring basic functionality.
  2. Preference Cookies: Used to remember user preferences and settings for a personalized experience.
  3. Analytics Cookies: Enable us to understand user behavior, track website usage, and compile aggregate data for site improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage or block specific types of cookies based on their preferences.

Retention and Deletion

We retain personal data in accordance with legal requirements and the purposes for which it was collected:

  1. Financial records and transaction histories are kept for a period specified by applicable laws, often 7 years or more.
  2. Account information is retained until the user’s account is inactive for an extended period (defined by our company policy).
  3. All other personal data is stored for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Once the retention period expires, we securely delete or anonymize the data to ensure it cannot be associated with any individual.

Security Measures

We have implemented robust organizational and technical safeguards to protect personal data:

  1. Encryption: We use encryption protocols to secure data during transmission and at rest.
  2. Secure Third-Party Processing: Engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Controls: Implement role-based access controls to ensure that only authorized personnel can access sensitive information.
  4. Regular Audits: Conduct regular security audits and assessments to identify and mitigate potential vulnerabilities.

Children’s Privacy

Residential Decking does not knowingly collect or solicit personal data from children under 18 years of age. Our services are not directed at individuals in this age group, and we have taken steps to prevent the collection of such data.

Your Rights (Data Subject Rights)

Depending on your location and applicable privacy laws, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to request corrections or amendments if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The right to limit the processing of your personal data for specific purposes.
  5. Portability: The right to receive a copy of your personal data in a structured, commonly used format, and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for specific or direct marketing purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data subject rights.
  8. Filing Appeals/Complaints: You have the right to file a complaint with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise these rights, please contact our Data Protection Officer or Privacy Team using the contact details provided below. We will respond to legitimate requests in a timely manner and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be prominently displayed on our website, and updated policy versions will be available upon request. We encourage users to review this page periodically for the latest information.

Contact Information

For any inquiries, requests to unsubscribe, or questions regarding data privacy, please contact us:

We are dedicated to addressing your concerns and ensuring a transparent and secure user experience.